Time is money so Jump I.T. will source what you need
Sometimes all you really need is a keyboard replaced or a couple of iPods™. You may be looking for a provider that can procure and support your entire infrastructure including your network, servers and client hardware (Mac and/or PC) and software. The I.T. supply chain can be a maze and sometimes you may not know where to start.
Jump I.T., through CSC, has been procuring and supporting hardware and software (we’ve performed over 100,000 service calls so far) for consumers and corporate customers since 1982. Our sourcing services make it easy for you to source and support the equipment and software you use to operate your business.
Services Overview
Sourcing, ordering and fulfillment
Whether your company is purchasing one laptop or upgrading it’s communications and storage network, your provider should have:
- the financial stability and supply chain experience to source the hardware and software in a timely fashion.
- A bench of on-staff engineers and technical support specialists available to fix technical issues who are authorized to perform warranty work.
- A provider that offers consulting and managed services to help you piece the technology together and help you keep it running smoothly.
Jump I.T. sourcing services leverages CSC’s purchasing practices, systems and suppliers in order to provide a wide range of products to choose from. This service aims to:
- Provide a broad range of manufacturers’ products that can be ordered through Jump I.T. and shipped directly to you.
- Guarantee faster turnaround on warranty issues through our “Jump the Line” priority service.
Jump the Line priority service
Jump the Line is a service exclusive to Jump I.T. customers who purchase hardware and integrated solutions direct from Jump I.T. and CSC. It is our pledge to you, our loyal customer, to focus on solving your support
problems first and fast. Why is this unique? Authorized warranty shops provide warranty service to any device regardless of where it has been purchased. We continue to provide this service, however Jump I.T. warranty issues take priority as follows:
- You have priority support on hardware and integrated solutions purchased direct from Jump I.T. and CSC.
- You have clearly defined service coverage.
